General Feedback

  1. Add ability to annotate open issues

    Would it be possible to annotate open issues in order to support the diagnostic workflow? It does not need to be anything too complex - just a simple notepad page where I can add a comment along the lines of "Seems to be caused by variable foobar not having been initialized correctly..."

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add comment on crash

    Hello,

    I like your tools, I tested it since few days and it's really cool. By the way, a little improvement could be the possibility to add comment on a crash without closing it. Is it possible to add it in the future ?

    Regards

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Customise "New Crash Issue" Slack message body (e.g. add Custom Fields)

    Hi Martin,

    We've had the Slack integration set up for the last year or so and get a lot of value out of it; however the main thing we need to know when we see a new crash report come in is identify what user (for which of our customers) the crash occurred for.

    We have this information stored in Custom Field data, so pretty much every time a crash comes in, someone has to click the link in Slack, log into Tracepot, click Crashes then click one particular crash, then copy/paste the data from the "Custom data" tab into…

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andrew,

    After closer review this may not be possible to do the way you requested it.

    Notification is send only for new crash. As you know new crash is based on the hash created from crash report fields. Custom Field data are not used to generate the hash so you may have multiple users generating the same crash. We can send any Custom Field data in the notification but this will be misleading as what you really get is data from the first report that generated this new crash notification.

    Regards,
    Martin

  4. connect this perfect service to trello as task manager

    We use Trello service for managing our team tasks and it would be perfect to be able to connect these two useful services.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Categorize traces

    It would be great if we could categorize the messages sent to tracepot, and after in the analysis filter them appropiately.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mark device as a dev device.

    What would be really good would be if in the UI you could mark a device that had reported a crash as a dev device and all reports from that device would now be develop mode. That way dev and release would be automatically separated without code modification.

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

General Feedback

Categories

Feedback and Knowledge Base