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How can we improve Tracepot?

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  1. 5 votes
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      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Create an export feature to csv, excel, json for each report

      Downloading the json for each report would be great.

      4 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow collector.tracepot.com alias / CNAME URLs

        Our existing live application has ACRA thoroughly integrated already, with the formUri set to "http://OUR_SUBDOMAIN/acra/_design/acra-storage/_update/report".

        We would love to use Tracepot, and would definitely be paying customers as we have over 1000 reports per month.

        However, we can't afford to miss out on crash reports from old versions of our app, and if we switch to Tracepot from our current in-house acralyzer instance, we'll want it to be a clean break and not need to check two places for reports.

        As such, would it be possible for our Tracepot collector URL to accept reports which were actually made…

        1 vote
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow opensource projects a free account

          I'm the sole developer for the completely free opensource GPL android project, Tiny Travel Tracker, https://github.com/redfish64/TinyTravelTracker Obviously there is not a lot of funds to go around for these types of projects, so paying for a subscription would be difficult

          Just hoping you'll provide a free option for opensource projects once you leave beta :).

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            We have the Free plan. I does not contain ProGuard integration nor notifications and monthly limit is 1000 crash report received. You need to decide your self if its sufficient for you.

          • Hide apps for tracepot

            We have several application variants used for development, and all of them are shown in the Dashboard forever, despite some of them are not used anymore, or do not have open issues. It would be nice to have a possibility to hide/group/rearrange them on the Dashboard.

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow searching for exact / full strings

              At present if I search for a string such as "TypeError: Cannot read property 'getContext'" using the Stack Trace filter, it seems to include results which contain ANY of the words I enter.

              This produces unexpected and unhelpful search results, such as this: https://i.imgur.com/mrFdUU2.png

              I can't figure out a way to do an exact match, so I'm left hoping that one of the words in the error is unique enough that I can enter that word alone.
              In this case that's the case and it works fine: https://i.imgur.com/jxGLQzR.png

              However in others it's less useful, as there isn't anything unique or…

              1 vote
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Andrew,

                You can now search using the following special characters:

                • + signifies AND operation,
                • | signifies OR operation,
                • - negates a single token,
                • " wraps a number of tokens to signify a phrase for searching,
                • * at the end of a term signifies a prefix query,
                • ( and ) signify precedence,
                • ~N after a word signifies edit distance (fuzziness),
                • ~N after a phrase signifies slop amount

                In order to search for any of these special characters, they will need to be escaped with \.

                Martin

              • Make Tracepot compatible with Acra 4.8.1

                Version 4.8 has a bug where older versions of Android don't work. It has been tested and verified by the creator of ACRA some time ago (willl try to update this once I find the github issue link)

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Server should respond properly when crash report is missing ACRA fields

                  Hello!

                  First of all than you for this great site. I just started using it and I did have some problems at the beginning.

                  At first, I was sending my crash report report to Tracepot API with customized set of ACRA fields, and I noticed that no matter what, my application wasn't shown under Applications-section on your site

                  The problem was that I wasn't sending all the required ACRA fields, as you define in this (well hidden) documentation https://tracepot.uservoice.com/knowledgebase/articles/355272-what-are-the-required-fields-acra-needs-to-send

                  What made things a little more confusing was that server was responding with "HTTP 200 OK" message. Okay I get that…

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mark a bug as resolved with optional comment

                      Acralyzer currently allows this by letting user insert a comment and flag a bug (an aggregation of reports with the same stacktrace) to identify it as resolved

                      1 vote
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                        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Support importing existing crash reports from other systems (e.g. Acralyzer)

                        We have a few thousand crash reports in Acralyzer which we would love to be able to import into Tracepot to kickstart us using the system and allow us to visualize how we will use it before we switch over our live apps.

                        Is this something which would require major development?
                        I've got sample CouchDB exports (JSON) which I could provide to show the kind of data format I'd be talking about, if that helps.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Document how the Device Lookup feature works

                          Perhaps I'm missing something obvious, but I can't seem to get the Device Lookup box to return anything useful.

                          https://i.imgur.com/8HZ4ZUG.png

                          I've tried entering:
                          * The android "Serial" value (e.g. 4200dfa1e0329200)
                          * The device IMEI number (we log this manually from all devices as our own unique identifier as all our devices have GSM radios)
                          * The UUID of the device in Tracepot, as seen on the "Device History" page (e.g. 252eff61-2c0d-9105-8072-efa483223172, from this page: https://i.imgur.com/R3mciFU.png

                          All of the above show nothing but the red "Device not found." popup.

                          Any suggestions what I'm doing wrong, or how this feature is supposed…

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Share Groups between users.

                            In our team we colaborate on some projects but have our own projects. It would be nice share certain group with others so anyone could review tracelogs from their accout.

                            1 vote
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                              completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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